ORDER PROCESSING

Orders are processed within 1–3 business days (excluding weekends and holidays).

SHIPPING METHODS

We offer standard shipping across the United States. Delivery times may vary depending on location and carrier.

SHIPPING CARRIERS

We may use carriers such as: USPS, UPS, FedEx

ORDER TRACKING

Tracking information will be provided once your order has shipped.

SHIPPING DELAYS

We are not responsible for delays caused by carriers, weather, or high order volume.

QUALITY CONCERNS

In the unlikely event you experience what you believe is a quality issue with your Blue Durango Iced Tea product:

+ Please take a photo of the bottom of the can

Email your concern along with the photo to jonathan@bluedurangoicedtea.com

+ Submit within 30 days of purchase

Our team will review and investigate the issue.

DAMAGED OR INCORRECT ORDERS

If your order arrives damaged or incorrect:

+ Take photos of:

+ The damaged product(s) or incorrect quantity

+ The outer shipping box

+ Email all images and details to teamerchant@bluedurangoicedtea.com

+ Submit within 7 days of delivery

We will review and work with you on a resolution.

AUTHORIZED RETAILERS

Blue Durango Iced Tea, LLC only accepts returns or investigates issues for products purchased through authorized partners within our network.

If your purchase was made through an unauthorized reseller:

+ Please contact the seller directly

+ Blue Durango Iced Tea cannot guarantee product quality or handling outside of our authorized network

LOST OR STOLEN PACKAGES

Blue Durango Iced Tea, LLC is not responsible for lost or stolen packages once marked as delivered by the carrier.

CONTACT INFORMATION

Blue Durango Iced Tea, LLC
Email: teamerchant@bluedurangoicedtea.com